Privacy Policy

We collect personal information from you, including information about your:

• Name
• Contact Information (for example, phone number, email address, or mailing address)

We collect this information so that we can:

• Communicate with you directly regarding your enquiries, bookings, feedback, or other interactions with Lone Star Bar & Cafe.
  Provide you with the services, information, promotions, and updates that you have requested.

Providing some personal information is entirely optional. However, if you choose not to share certain details — such as your contact information — we may not be able to respond to your enquiry, confirm your booking, provide requested services, or keep you informed about special offers and news.

We respect your privacy and are committed to keeping your personal details safe and secure. Your information will only be used for the purposes outlined above and will not be shared with third parties except where required by law, or where it is necessary to deliver our services to you.

You have the right to request a copy of any personal information we hold about you. You may also ask us to correct any details that you believe are inaccurate or incomplete. To request access to your personal information, or to have it corrected, please contact us at contact@lonestar.co.nz.

We will respond to your request as soon as reasonably possible and in accordance with our obligations under the New Zealand Privacy Act 2020.

We will respond to your request as soon as reasonably possible.

Becoming a Lone Star franchise owner means joining one of New Zealand’s most iconic restaurant families. For more than three decades, we’ve refined the recipe for success—combining proven systems, passionate support, and a brand Kiwis know and love. As a franchisee, you’ll benefit from this experience with comprehensive guidance designed to help your business thrive and grow.

Back in 1988, the very first Lone Star opened its doors on Manchester Street, Christchurch. It was a bold move away from pretentious dining trends and towards something more genuine—great food, great value, and plenty of fun. From that moment, a legend was created.

Our menu has always blended classic Kiwi favourites with unique Lone Star originals. Signature dishes like Redneck Ribs®, Dixie Chicken®, Jonny Stash, and Lassoo of Hog® have stood the test of time, still delighting guests across the country today.

At the heart of Lone Star are our values: Love, Care, and Generosity. These principles guide everything we do, from warm welcomes and hearty meals to the relaxed atmosphere that keeps guests coming back. We’re dedicated to making every dining experience memorable, unpretentious, and full of character.

We’re also deeply connected to the communities we serve. Lone Star restaurants aren’t just places to eat—they’re hubs where people gather, teams grow, and support flows back into local neighbourhoods.